Returns & Exchanges Policy

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn, unwashed, with tags attached, and in its original packaging. You’ll also need proof of purchase.

To start an exchange, contact us at 1frnchse@gmail.com or DM us on Instagram @frnchse.us. Please note that exchanges must be approved before items are sent back. Items sent back without first contacting us will not be accepted.

If your exchange is approved, we will provide instructions on how and where to send your package.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to make it right.

Non-Returnable Items

The following items are not eligible for returns or exchanges:

• Sale items

• Gift cards

• Custom or personalized products

If you have questions about a specific item, please contact us before purchasing.

Exchanges

Exchanges are only available for the same product in a different size and are subject to inventory availability. If your requested size is unavailable, store credit may be issued at our discretion.

No Refunds

All sales are final. We do not offer refunds under any circumstances. Eligible items may only be exchanged for the same product in a different size within 30 days of delivery.

For any questions regarding exchanges, please contact us at 1frnchse@gmail.com or DM us on Instagram @frnchse.us